Front Desk Hotel Clerk

Employer : 1313450 B.C. Ltd. Dba Quality Inn Merritt
Location : 4025 Walters St, Merritt, BC, V1K 1K1, Canada
Job Title : Front Desk Hotel Clerk
NOC Code : 64314
Positions Available : 1
Term : Permanent, Full Time
Salary : $ 18.00/hr
Start Date : As Soon As Possible
Education : High School
Language : English
Experience : No experience required

Duties:

• Make room reservations, registering and booking guests in and out of their rooms,
• Provide information and services to guests and receive payment for services.
• Represents the first point of contact with guests.
• Welcome guests and handles all stages of a guest’s stay.
• Answer telephonic queries and queries in person regarding hotel services.
• Respond to guest’s complaints and concerns.
• Keeping record of room reservations and availability.