Food Service Supervisor

Employer Name: Second Cup (1756288 Alberta Ltd.)

Second Cup (1756288 Alberta Ltd.) is a Canadian coffee chain, one of Canada’s most recognizable coffee brands. We provide a cozy and welcoming atmosphere for customers, whether they are looking for a quick coffee on the go, a place to work remotely, or a spot to relax with friends. We emphasize high-quality coffee, with a focus on ethically sourced beans and sustainability, and offer a consistent and enjoyable coffee experience. Currently, we are looking for a full- time Food Service Supervisor at our South Common location to join our team.

Work Location: 9832 22 Avenue NW, Edmonton, Alberta T6N 1L1
Position Title: Food Service Supervisor
Terms of Employment: Full-time, Permanent
Estimated Starting Date: As Soon As Possible
Position Available: 1
Wage: $18.65 - $19.65 per hour (Depending on Working Experience)
Working Hours: 30 hours per week (Available early morning, evening, or weekends)
Benefit: 10 business days of paid vacation or 4 % vacation pay + tips

Job Duties:
• Supervise and coordinate activities of food-handling staff, including Barista;
• Train food-handling staff, including Barista, in responsibilities, store policies, health and safety standards, and sanitization procedures;
• Provide professional customer service and ensure that drinks, baked goods, and services meet quality standards;
• Coordinate and establish work schedules of food-handling staff, including Barista, to prevent labour shortages or surpluses while adhering to meal and break policies;
• Conduct inventory management and record stock, daily sales, repairs and wastage as required;
• Estimate and order baked goods, drink ingredients, and supplies required for the daily operation of the café in a timely manner;
• Prepare drink/baked goods order summaries for food-handling staff, including Barista, according to special requests from customers;
• Supervise and coordinate the preparation and delivery of catering trolleys as required.

Qualifications:
• Completion of secondary school is required;
• Completion of a community college program in food service administration, hotel and restaurant management or related discipline;
OR,
• Since this is a supervisory position, at least 1 year of work experience in food preparation or service are required;
• Ability to work independently in a fast-paced environment;
• Great interpersonal, communication, and time management skills.
• Working knowledge of English.