Esthetic services operating manager

Gratitude Beauty is looking for an Operating Manager to work in Calgary, Alberta.

The Operating Manager is the key person orchestrating every aspect of the company and is responsible for budgeting, branding, marketing, hiring staff, securing finances, scheduling, product restocking, and much more.

Responsibilities including:
• Ensure day-to-day salon operations run smoothly, including assigning duties to employees, and coordinating shifts
• Plan, budget, oversee and document all aspects of the company.

• Prepare daily shifts, based on demand and scheduled appointments
• Chat with customers, learn their preferences and build good relationships
• Organize training for new esthetic technicians and receptionists
• Keep the team motivated, resolve conflicts and make operational decisions.

• Monitor stock of beauty products and order supplies as needed
• Prepare weekly and monthly revenue reports and control budget
• Advertise company services on social media
• Comply with all health and safety requirements, and licensing and permit requirements for the operation

Qualifications and skills:
• Minimum 5 years of work experience as a Beauty Salon Manager or a similar role in the beauty industry
• Excellent interpersonal, communication, leadership, organization and time management skills
• Experience in customer service
• Self-motivated team player - the ability to work independently as well as be an integral part of a team environment
• Intermediate computer skills - MS PowerPoint, Excel, Word, Outlook
• Strong organization and record-keeping skills
• Familiarity with social media
• Must have flexible availabilities including evenings, weekends, and holidays

Wage: $37 per hour