User support technician

<p>

</p><p>Job Title<br>User Support Technician</p><p>Vacancy<br>01</p><p>Wage<br>$38.46/ hour</p><p>Hours<br>30 hours/ week</p><p>Terms of employment<br>Permanent, Full time</p><p>Employment Conditions<br>Morning, Day</p><p>Job Start Date<br>As soon as possible</p><p>Languages<br>English</p><p>Education<br>College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years</p><p>Experience<br>7 months to less than 1 year</p><p>Security and Safety<br>Basic security clearance, Criminal record check</p><p>Work Conditions and Physical Capabilities<br>Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Sitting</p><p>Personal Suitability<br>Team player, Accurate, Initiative, Judgement, Client focus, Organized</p><p>Specific Skills<br>Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties</p>

<br><p></p>